Our normal support hours are Monday through Friday, 10 AM to 6 PM IST.
For Returns, Refunds and Exchange:
Please email us at: email@example.com
After placing the order, the customer can cancel/change the order within 24 hours if he/she wishes to by emailing us at firstname.lastname@example.org
In case payment has already been made, the refund will be initiated via Cashfree Payments within 3-4 working days.
No returns will be accepted for merchandise orders that have been dispatched unless a defected unit has been shipped. To initiate a request, please email us at email@example.com with the subject 'Please refund order no' followed by your order number and mention the reason for cancellation/return/change in the body.